Privacy Policy

We are committed to protecting your privacy and security as our customer. We are obliged by the Distance Selling Directive, the Data Protection legislation and all current Trade and Legal precedence and policies to respect your wishes. Under the terms of the Data Protection Act 1998, we have a legal duty to protect any information we collect from you. It will not be disclosed to any other organisation unless you give explicit permission, or there is a legal obligation to do so.

Changes to this policy

We reserve the right to change and update the privacy policy and these changes will be posted on our website. We encourage you to visit this page from time to time to ensure you are aware of any policy changes we have made.

Personal information

When you place orders or access your account information, we offer the use of a secure server. The secure server software encrypts all information you input before it is sent to us.

Types of information we collect

We collect information about you for two reasons: firstly to process your order and secondly, to provide you with the best possible service. We never give your details to any other person or company. We collect the following information from your order: name, email address, credit card billing address, credit card information and telephone number and order history. The information will be used to process orders and if necessary, to contact you regarding the status of your order.

We always keep to strict security standards to prevent any unauthorised access to your details.

Linking to other websites

In the future this website may contain links to other websites. We will not pass personal information to any other websites. However, this privacy policy applies only to our website. We are not responsible for the privacy practices of other websites. We advise that you to read the privacy statement on any other website which collects personal information.

Right to request information

You have the right to request a copy of any personal data held by so indigo. If you wish to do this, please write to, so indigo, 3 Home Park, Menheniot, Liskeard, Cornwall, PL14 3RW.

Security

Our site has been tested by Security Metrics and is PCI DSS compliant. You can see the certificate by clicking on the link below.

The website uses Thawte Certification Authority to ensure a safe and secure shopping experience. All messages containing credit card details between the site visitor and the server are secured through the Thawt 40 bit encryption process. Customer and credit card details are retrieved by So Indigo via a Thawte secured encrypted link. Our servers are continually being updated with the latest operating system upgrades that include the latest security updates.

Browser Cookies

A cookie is a small file that can be stored on your computer's hard drive. Browser cookies are a method for storing small amounts of data during your visit to the site. Cookies are used on this site to enable our systems to record items that you have placed in your shopping basket. This enables you to return to the site at a later date and complete your purchase without having to re-input your details and order. The cookies used on this site are not used for any other purpose. Our cookies do not contain any personal information about you.